"After visiting a couple of places in Tucson for spas, we were happy we found Sunset Spas.
Lots of choices to choose from and the entire process was excellent, from purchase to installation.
As this was our first spa, I had a lot of questions prior to delivery and Dave McKibben was always quick to respond, by phone or email.
From reading many of their reviews on Google, I'm not the only one who would highly recommend Sunset Spas...you can trust this place to do things right and be there for you along the way."
"Dave McKibben was the sales person that I dealt with. Professional and friendly he asked the right questions and gave me a great understanding of what I was buying and the value and construction of the Spa I selected. No ups no extras straight forward pricing with none of the "salesman" canned tactics. A professional salesman does his job by making the buying decision easy. That's what Dave did. I would recommend any of my friends looking for a spa to see Dave . Thanks and keep up the great work. Professional installation and the crew was very informative."
"Went into Sunset Spas, looking for a swim spa. Darcy was very knowledgeable, and helped us decide on the best spa for our space and needs. Very happy with the choice we made! Thank you, Darcy."
"Douge was amazing! He walked us through all the detail that were specific to own needs. Then the specs on the perfect spa for us. He made it easy and a delight. If you are looking for a spa I recommend Sunset Spas."
"My wife and I recently bought our first ever spa and fortunately bought it from Sunset Spas Tucson. Their sales team, prices, products, service, and reliability were all superb. Dave McKibben, manager of the store, was extremely helpful, knowledgeable and honest. He explained things thoroughly, was patient with the many questions I had and followed through on all his promises . He was also readily available after purchase and installation for additional questions and needs. For us, the overall experience at Sunset Spas Tucson was fantastic, far better and easier than we would have imagined possible."
"Darcy was AMAZING with our hot tub purchase today!!! We have wanted a hot tub since moving in to our new house. He made the process easy, with no pressure, and gave us so much information! The show room is huge and beautiful! We really snagged that hot tub!!! Thank you Darcy!"
"Sunset Spas provided us a wonderful experience in buying our first swim spa! Both Dave & Marie were very friendly, ensuring that all our questions were answered. We didn't have to haggle over any pricing because there were so many added features that we didn't really expect...IE: starting chemical kits, the exercise bands, the cover, the entry stairs and, for our circumstances, the delivery was simply made to our advantage. We also were encouraged to try out the spa in-store which we did. Marie was right there to answer our questions. She even made sure the spa was setup to our temperature preference before we arrived. She wasn't afraid to say, "I'm not sure about....(something)...I'll get an answer!" She always got back with the answer! They did follow-up calls for when we could expect delivery as well as after the delivery/install. Also, the delivery guys, Jack and Bob, made sure everything was setup to our wishes and explained all of the operations of the spa. Simply put, the whole process was professionally done! It's great to know that "good service" still exists in our hurry-up and buy/sell culture! We'd recommend Sunset Spas in Tucson to anyone that is thinking about any kind of spa investment!"
"What an experience ! Dave is a great guy and very knowledgeable about the product. He even was able to complete a "hurry-up" for delivery of exactly the spa we wanted. Speaking of delivery, starting with the call alerting us that they would arrive in 30 minutes and ending with instruction on use, the delivery team was great. They dealt with the removal of our old spa and was able to position the new one facing how we wanted it. If you want a great spa and a great purchase experience, go see Dave at Sunset."
"I needed to replace a 28 year old spa and Dave at Sunset Spas was recommended to me by a friend. My entire experience has been fantastic. I love the spa and the customer service has been outstanding. From purchase to installation to follow up questions the service, quality of work and response time have been excellent."
"Excellent product, excellent sales team, excellent installation team!
From beginning to end, everything was smooth. Dave and Marie are very knowledgeable and passionate about the product, and most importantly, eager to make sure you are being taken care of and that you are enjoying your new spa. Communication was great throughout the entire process as well.
I literally have nothing negative I can say about my experience with Sunset Spas. Their recommended contractors for concrete pads and electrical are top notch!
"We went to buy a spa at Sunset Spas based on the recommendation of two friends. We worked with Marie and were extremely happy with the customer service she provided. She was extremely kind, professional and knowledgeable about the spas she was selling. She even owned the spa we ended up buying. If she sold the product and bought one, that is the best recommendation. We couldn’t ask for a better sales experience. If you are interested in buying a spa, I highly recommend that you go into Sunset Spas and talk to Marie."
"From the salesman Doug, who sold us a 6 seater with all the bells and whistles, and scheduler Marie who worked within our time frame, to the after hours, no rush to leave installation by Isaac... EVERYONE was exceptionally knowledgeable, friendly and service oriented. We especially appreciated customer service specialist, Krystin, who helped us navigate issues with the electrical mistake AND then insured completed hookup in time for my birthday! This was not easy either as most of her crew were sick with COVID-19. Thank you to everyone! We're enjoying retirement in style!"
"I recently purchased a swim spa from Sunset Spas. I had a great experience with the process from both Doug, Darcy, and CJ. I met this company at the Tucson home show. While my spa in in process and has yet to be delivered, I am happy with the process so far. All my questions have been answered and the employees courteous."
"Just wanted to let everyone at Sunset Spas know how much we appreciate out new TUB! We had a great sales experience and the installation was done flawlessly. Everything was on time and done extremely professional.
Staff and management really kept us informed and made the process with the finances of the hot tub very easy/user friendly.
Thank you guys so much.....enjoyed every minute with the 14 guests we just had here for spring break.
I will refer Sunset Spas to everyone I know!!"
"Doug was great. We shopped the same spa and saved Thousands here with Doug. Best deal we could find on an elite spa bar nun. Thanks Sunset Spas Tucson!!!"
"Doug was so helpful! He explained everything so well !!! Gave us the best price! We are really thankful we found Sunset Spas! ! Here’s to Doug helping make a dream come true for us!"
"We purchased a spa from Sunset Spas on Costco Drive, November 26, 2022. Doug Crawford was very knowledgeable and helpful. He was never pushy. He is a "A" personality without a doubt, but I am OK with that. After a lot of questions and visiting a competitor, we went with a Sunset Spa (house spa). Best words I could use for a unit on display with no nameplate on it like a Jacuzzi or Viking. It is actually a Sunrans model SR878. But, good luck finding that out, unless you research the internet like I did.
I set up for delivery with Maria. She was awesome and easy to work with. Three weeks later, as promised Mark and his crew showed up with our new tub. About two hours later it was installed, up and running. Mark gave me a start up kit, manuals and a rundown on operating the tub. I would recommend you give Sunset Spa a try if you are looking for a hot tub.
"We just bought a spa at Sunset in Tucson during the tent sale. Jesse was a great help, explaining all the options and did not rush or push anything on us. After the purchase we then called Maria that helped us schedule and finish the transaction. She made is very smooth and painless. Then came delivery. Craig and his crew showed up and removed the busted spa and brought in the new one. Craig was great, explaining ever step to us and showing us the features of the new spa and giving us some helpful hints. when Craig was done everything was cleaned up and removed with no footprint in the back yard. a great duo; Sunset spa and Craig."